Returns & Exchanges

At My Violet, we want you to love every piece you purchase, but we understand that sometimes things don't work out. We offer a 30-day return window for items in their original, unworn condition with tags attached.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging and include the packing slip to ensure your return is processed accurately.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will issue a refund to your original payment method or send out your exchange within 5-7 business days.