Returns & Exchanges
At My Violet, we want you to love every piece you purchase, but we understand that sometimes things don't work out. We offer a 30-day return window for items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip to ensure your return is processed accurately.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method or send out your exchange within 5-7 business days.
